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The requirement for quality as second nature within the Saverglass Group is central to Saverglass' reputation and displays the trust its clients place in the company. In this context, the production quality control roles are vitally important. They are founded on a culture of quality that reaches all levels within the Saverglass Group, as well as on state-of-the-art tools and methods that are constantly being perfected.
Once the bottle is shaped, it is inserted into an annealing lehr and then begins a course of rigorous checks. These checks are carried out not only by perfected automatic machines (with optical vision), but also by people, irreplaceable in our glassmaking industry, where the closest attention is paid to quality control for these items. Employees have a significant amount of responsibility in ensuring strict compliance with procedures, which requires active involvement and concentration at all times.
The checks take place on the production lines (visitors-packers, sounders and decoration quality controllers) and in the laboratory using samples collected (laboratory quality controllers). After the bottles are packaged, but before delivery to clients, the auditors check the pallets by sampling. Employees work closely with production, continually looking for improvements.
The quality of decoration is one of the key factors that make the “Saverglass difference”. The Group’s haute couture spirit is shown in the excellence of the artistic and technical perfection of the finished product. Responsible for the entire production line, the decoration quality controller is the last link in the quality chain and makes the final checks on the product before delivery to the client: an uncompromising look at the tints, the smallest graphic details, the label and even the packaging.
The decoration quality controller is responsible for rejecting or accepting a batch according to specific and rigorous specifications sheets. It is a significant responsibility that demands quick decision-making as well as a sense of teamwork, and an ability to enter into a dialog with the entire decoration workforce to immediately resolve any production quality defects.
The trust of clients is based on a promise that cannot be broken: quality. The rigor of the quality auditing is a key factor in this commitment. This is why the Group’s quality auditors carry out several thousand audits every year: systematic audits of new products, horizontal audits (control of on-going production of each line), and process audits twice a year.
While the auditor checks a pallet according to specific sampling regulations, they are looking at production from the viewpoint of our clients. Whenever a problem is identified, they conduct an analysis to define the corrective action, in close cooperation with those responsible for production. The auditor works in partnership with the production teams who also share this same “client-oriented culture”.